Shipping Information
May 5, 2026
Shipping Information
Fresh dairy products delivered to your doorstep with care. Learn about our delivery areas, times, and policies.
Our Delivery Features
Express Delivery
Same-day delivery available for Dhaka city orders placed before 2 PM.
Temperature Controlled
All products are transported in refrigerated vehicles to maintain freshness.
Safe Packaging
Eco-friendly, insulated packaging ensures products arrive in perfect condition.
Real-time Tracking
Track your order status and get updates via SMS and email notifications.
Delivery Areas & Times
| Area | Delivery Time | Shipping Fee |
|---|---|---|
| Dhaka City | Same day - 24 hours | Free (orders over ৳500) |
| Gazipur | 24 - 48 hours | ৳80 |
| Narayanganj | 24 - 48 hours | ৳60 |
| Chittagong | 2 - 3 days | ৳150 |
| Sylhet | 2 - 3 days | ৳150 |
| Rajshahi | 3 - 4 days | ৳180 |
| Khulna | 3 - 4 days | ৳180 |
| Barisal | 3 - 4 days | ৳200 |
| Rangpur | 3 - 5 days | ৳200 |
| Mymensingh | 2 - 3 days | ৳150 |
Delivery Policy
- Someone must be available to receive the delivery at the provided address.
- We will attempt delivery twice. After that, the order will be returned to our facility.
- Delivery times may vary due to weather, traffic, or unforeseen circumstances.
- Free delivery applies to orders above ৳500 within Dhaka city only.
Payment Methods
- Cash on Delivery (COD) - Pay when you receive your order.
- bKash - Mobile payment for quick and secure transactions.
- Nagad - Another convenient mobile payment option.
- SSLCommerz - Secure online payment gateway for card payments.
Contact Us
Need help with your delivery? Our customer support team is available 24/7 to assist you.
Phone: +880 9678 100500
Email: info@smartbd.com